Overview

Vibenomics is looking for a creative and dedicated project manager to cultivate a project management practice in a growing organization. The Project Manager will work directly with the Head of Operations in developing, managing, and executing the Operations project portfolio.  Working closely with team members, key stakeholders, and external clients, the Project Manager will lead projects that vary from the first touch with enterprise customers to the design, upgrade, and implementation of internal business processes and project practices that will lead Vibenomics through its next phase of growth. The Project Manager will be responsible for collaborating with Operations leadership in creating the Operations project portfolio through building and prioritizing project business cases. The successful candidate will demonstrate strong organizational skills, a drive for execution, and experienced leadership through the ability to lead and mentor teams of various sizes and backgrounds.

As the role matures, the Project Management aspect of the role will remain and components of Account Management will be gradually introduced. The Account Manager duties include managing and growing an existing account base through relationship building and collaborating with customer marketing on the plan for music selection, creative tone, and overall marketing alignment.

 Project Manager Responsibilities

• Collaborate with Operations leadership to align Vibenomics and customer project plans with the Vibenomics Operations project portfolio objectives.
• Establish and promote a project management practice in the execution of the Operations project portfolio.
• Employ and successfully execute a standardized project and work management methodology, such as the Project Management Institute practice, for the completion of portfolio projects.
• Conduct appropriate assessment and analysis as directed by Operations leadership in the discovery, justification, design, and implementation of work efforts.
• Work closely with internal project team members and stakeholders in the standardization and implementation of scalable business and production processes that support Vibenomics.
• Understand the Vibenomics software capabilities and identify product features to support and enhance operational efficiencies.
• Facilitate business and project meetings that are set up for success through planned outcomes, thoughtful agendas, and focused invitations.
• Create reporting that is contextual to the intended audience, employs effective written and visual methods.
• Perform other projects and responsibilities, as assigned.

Account Manager Responsibilities

• Directly responsible for maintaining and servicing an existing book of business, and managing accounts sold by the sales team.
  • The book of business will be comprised of Mid-Market and Enterprise accounts.
  • The book of business may be between 15 – 20 accounts requiring regular communication.
• Lead conversations to support the networks’ objectives of outsourcing their in-store audio advertising market, develop a plan to execute against them, and ensure that expectations are set and met.
• Provide proactive client account management and support to ensure the highest level of client satisfaction.
• Tactically manage the onboarding process, working with multiple customer touch-points and partners to deploy & activate players at each host network location.
• Influence future lifetime value through higher product adoption, account capture, customer satisfaction, and overall retention.
• Understand the value of the Vibenomics products with the ability to articulate value in a meaningful way to clients.
• Actively identify and work with Sales Account Executive to close upsell opportunities.
• Provide product development recommendations based on direct experience with clients and the Vibenomics web application.

Skills and Qualifications

• Bachelor’s degree or combination of education and relevant experience (computer science, business, or related field).
• 5+ years of project management experience, managing multiple company-wide projects at a time.
• Project Management Professional (PMP) Certification or comparable certification required.
• A passion for operational efficiencies with experience developing processes and managing projects in a technology organization.
• Ability to build and maintain strong relationships with a diverse set of internal and external stakeholders including senior-level executives, legal, technical, finance, sales, and marketing experts.
• Self-starter with a positive attitude.
• Digital advertising industry, martech, and adtech knowledge & emerging trends a plus.

Overview

The Director of Yield Management & Ad Operations will lead the Advertising Sales Operations function in collaboration with the VP of Advertising Sales in order to advance strategic initiatives. The right fit will possess strong analytical and technical abilities and strive for fast, but carefully thought-out results. Strong leadership and control of the work process from beginning to end is necessary. The job centers around developing new ideas, systems and technology, and also analyzing and improving on old ones. A high level of expertise is expected and the ability to spot and correct errors is important. Work must be completed accurately and quickly, while always focusing on accomplishing the goal.

Responsibilities

• Proactively monitor inventory utilization, revenue-oriented KPIs, trends and drivers of programmatic revenue by host networks, locations, placement, audience and type of retail venues.
• Develop optimal demand curve pricing strategies along with guidance from sales management and market feedback.
• Champion yield-management reporting capabilities by working with Ad Operations, Business Analytics to evolve tools needed to grow advertising revenue.
• Partner with management to identify areas of opportunity and suggest tactics to increase revenue through better inventory utilization, improved ad quality or improved demand optimization.
• Oversight of responses to advertising sales proposals, RFP’s aligning pricing strategies with agency and brand expectations
• Actively participate through analytical and technical leadership when testing new advertising partners through programmatic platform strategies.
• Own communication of valuable yield-related metrics across the organization, partnering with the analytics and finance teams to continue effective and accurate revenue tracking of programmatic and direct advertising revenue streams.
• Collaborate with the Director of Business Analytics to develop strategies that leverage data (1st party and 3rd party) to drive value for our customers.
• Serves as a role model for other team members, ensures Vibenomics Core Values are upheld and instilled.
• Oversee growing Advertising Operations team.
• Other duties assigned.

Skills and Qualifications

• 5+ years of experience with ad operations, programmatic platforms and campaign management at a consumer internet, media company or agency.
• Experience with programmatic platforms, including trafficking and optimizing campaigns.
• Good understanding of campaign setup, trafficking and campaign optimization.
• Must have an analytical background with a creative problem-solving mindset
• Strong Excel skills. Ability to create charts and graphs based on data analysis.
• Experience with Tableau is a plus.
• Proven ability to solve technical issues regarding ad trafficking and campaign setup.

To apply, please email your resume to jobs@vibenomics.com with “Director of Yield Management & Ad Operations” in the subject line.

Please fill out this form or email jobs@vibenomics.com to submit your resume.